San Fernando, Trinidad & Tobago
东方贸易
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Terms and Conditions

条款与条件

The rules that apply when you browse our catalogue or place an order with us.

适用于您浏览本店商品目录或向我们下单时的规则。

1. Acceptance of These Terms

一、条款的接受

These Terms and Conditions govern your use of this website and any order you place with us. By browsing the site or placing an order, you accept these terms. If you do not agree with them, please do not use the site.本条款与条件规范您对本网站的使用以及您向我们下的订单。浏览本网站或下单,即表示您接受本条款。如不同意,请勿使用本网站。

2. About the Store

二、关于本店

Sincere's Chinese Grocery is a grocery and specialty goods store based in San Fernando, Trinidad and Tobago. This website is a catalogue and an ordering channel, and every order is confirmed personally by our staff.诚信中国杂货店 是位于特立尼达和多巴哥圣费尔南多的杂货与特色商品商店。本网站是商品目录与下单渠道,所有订单均由我们的员工亲自确认。

3. Products and Availability

三、商品与库存

  • Product photographs are for illustration; packaging and appearance may vary商品图片仅供参考,包装与外观可能有所不同
  • Descriptions, weights and country of origin are provided in good faith商品描述、重量及原产地信息均据实提供
  • All items are subject to availability, and we keep stock information as current as we can所有商品视库存而定,我们尽力保持库存信息及时更新

4. Prices and Currency

四、价格与货币

  • All prices are shown in Trinidad and Tobago dollars (TTD)所有价格均以特立尼达和多巴哥元(TTD)显示
  • Prices are subject to change without notice价格如有变动,恕不另行通知
  • Final prices are verified with you when we confirm your order最终价格将在我们确认订单时与您核实

5. Placing an Order

五、下单

Orders are placed through WhatsApp. Sending an order is a request to buy, not a completed sale. A contract is formed only when we confirm your order and its final total. We may decline or cancel an order if an item is unavailable, if a price or description was listed in error, or if we cannot deliver to your location.订单通过 WhatsApp 提交。提交订单是购买请求,而非已完成的交易。只有在我们确认订单及其最终金额时,合同才成立。若商品缺货、价格或描述有误,或我们无法配送到您所在地区,我们可能会拒绝或取消订单。

6. Delivery and Pickup

六、配送与自提

  • Delivery is available within our service area, and delivery fees and any free-delivery threshold are shown in the cart我们在服务区域内提供配送,运费及免运费门槛显示在购物车中
  • Some categories are pickup only and must be collected in store at San Fernando部分类别仅限自提,须到圣费尔南多门店领取
  • Delivery times are estimates and may change with traffic or weather配送时间为预估,可能因交通或天气而变化

7. Wholesale Orders

七、批发订单

Wholesale case pricing, minimum quantities, availability and lead times are confirmed individually for each order. Case stock shown on the website is an indication only.批发整箱价格、最低数量、库存与交货时间将按每笔订单单独确认。网站上显示的整箱库存仅供参考。

8. Payment

八、付款

Payment is arranged directly with us once your order is confirmed. No online payment is processed on this website.付款在订单确认后与我们直接安排。本网站不处理任何在线支付。

9. Returns and Refunds

九、退货与退款

  • Please check your order when it is delivered or collected请在配送或自提时检查您的订单
  • If an item is damaged, incorrect or missing, contact us promptly after receiving it如商品损坏、有误或缺失,请在收到后尽快联系我们
  • For health and safety reasons, fresh and food items cannot be returned once opened出于健康与安全考虑,生鲜及食品一经开封不可退换
  • Approved refunds or replacements are arranged at our discretion退款或换货经我们核准后安排

10. Acceptable Use

十、使用规范

You agree not to misuse this website, including attempting to interfere with its operation, submitting false or fraudulent orders, or copying its content for commercial use without our permission.您同意不滥用本网站,包括不干扰网站运行、不提交虚假或欺诈订单,以及未经我们许可将网站内容用于商业用途。

11. Intellectual Property

十一、知识产权

The store name, logo, text, photographs and page layout on this website belong to us or to our licensors and may not be reproduced without permission.本网站上的店名、标志、文字、图片及页面版式归我们或我们的许可方所有,未经许可不得复制使用。

12. Limitation of Liability

十二、责任限制

We work to keep the catalogue accurate, but we are not liable for indirect or consequential losses arising from use of this website. Nothing in these terms limits any rights you have under the laws of Trinidad and Tobago.我们努力保持商品目录准确,但对因使用本网站而产生的间接或附带损失不承担责任。本条款不限制您在特立尼达和多巴哥法律下享有的任何权利。

13. Governing Law

十三、适用法律

These terms are governed by the laws of Trinidad and Tobago, and any dispute will be handled by the courts of Trinidad and Tobago.本条款受特立尼达和多巴哥法律管辖,任何争议将由特立尼达和多巴哥的法院处理。

14. Changes to These Terms

十四、条款的变更

We may update these terms from time to time. Continuing to use the website after a change means you accept the updated terms.我们可能会不时更新本条款。在变更后继续使用本网站,即表示您接受更新后的条款。

15. Contact Us

十五、联系我们

Do you have a question about these terms? Contact us on WhatsApp or by phone using the details in the footer of this website.对本条款有疑问?请通过本网站页脚中的 WhatsApp 或电话联系方式与我们联系。

Last updated · 最后更新:October 2026